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Digital & IT Associate job in Glendale, AZ

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Glendale, AZ CorTech LLC

Job Ref:  372843
Employer:  CorTech LLC
Job Type:  Contract
Salary and Benefits:  34.00/Per Hour
Remote:  No

Location

City:  Glendale, AZ
Post Code:  85307
Map: 

Description

JobsRUs.com is seeking to hire a Digital & IT Associate for our client in Glendale, AZ!
Benefits Available!
Weekly Pay!
$34.00/Hour

Shift Details : 1st Shift
Day starts at : 07:00AM
Day Ends at : 03:00PM
Working days : Monday - Friday

JOB DESCRIPTION:

The Digital and IT Associate is an entry level IT technical position with 1 ? 2 years related
experience in a technical role working in a team environment.
Responsibilities include maintaining and supporting the end users and workstation environment at a specific location or potentially multiple manufacturing plants.
The position provides installation, maintenance, and general support of hardware and software at a Tier 2 Level.
It also supports end users with advanced questions or problems by identifying, researching, and resolving technical problems in response to submitted support requests. The Digital and IT
Associate is responsible for documenting, tracking, and monitoring problems to ensure timely resolution.

Responsibilities:

Point of contact (POC) for team member deskside support, including PC, printer, network account and access requirements.
Assist in onboarding and training new employees/contractors.
Ability to communicate well, with good organizational skills to manage priorities and task switching.
Understand how applications and technologies are utilized within the business.
Day to day local hands-on IT support.
Some basic work with servers, firewall, switches, circuits, endpoints, WiFi as examples.
Assist in manufacturing equipment technical troubleshooting.
Drive adherence to IT security compliance.

Qualifications:

Bachelor?s Degree in a relevant discipline or previous experience and working towards obtaining a degree.
Minimum 1 year experience in Information Technology with industry recognized certifications preferred.
Previous experience utilizing ServiceNow support ticketing system
General knowledge of Information Technology architecture as it relates to connectivity. (Networks, servers, switches, ISP, DNS,)
Excellent written and oral communication skills
Customer service focused.
Good organizational and multi-tasking skills
Ability to effectively collaborate with multiple teams
Provide after-hour technical support as needed.
Experience with Azure DevOps

Additional Helpful Skillsets:

Expertise with simple to complex SQL queries
Expertise with MS Power BI, Data Flows, Data Marts
Experience with MS Power Automate
ref: (372843)
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