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Sr Specialist Conflict Management job in Long Island City, NY

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Long Island City, NY CorTech LLC

Job Ref:  372603
Employer:  CorTech LLC
Job Type:  Contract
Salary and Benefits:  65.00/Per Hour
Remote:  No

Location

City:  Long Island City, NY
Post Code:  11101
Map: 

Description

JobsRUs.com is seeking to hire a Sr Specialist Conflict Management for our client in Long Island City, NY!
Benefits Available!
Weekly Pay!
$65.00/Hour

Shift Details : Hybrid (3 days onsite)
Day starts at : 08:00AM
Day ends at : 05:00PM

JOB DESCRIPTION:

What are the major objectives of the role:

The Conflict Management Senior Specialist will be the key point of contact for all conflict management services for the company, including development of conflict management resources, development and facilitation of conflict training workshops, materials and presentations, designing proactive conflict prevention strategies and managing conflict cases through closure.
This includes intake of requests, facilitation of coaching and mediation sessions, designing new courses/workshops, partnering with internal/external resources, and tracking and reporting conflict case data.
The Conflict Management Senior Specialist will partner with select departments within the company to identify, escalate, and address potential conflict situations, requests and issues.
As part of the Organizational Development (OD) team, the Conflict Management Senior Specialist will also support OD initiatives as needed, partnering with leaders to assess organizational effectiveness and identify, plan and implement customized trainings.

Responsibilities/Job Description:

Manage intake, tracking, follow ups and reporting for conflict-related cases, including coaching and mediation requests
Facilitate simple and complex medication sessions for employees at all levels, including preparation, documentation, and post session follow ups
Provide conflict coaching and guidance to leaders to address issues early and reduce escalation, morale impacts, and productivity loss
Design and deliver conflict management training, workshops, and presentations using varied learning methods
Oversee planning and delivery of conflict management training curriculum to ensure relevant and engaging content
Coordinate post mediation check ins and recommend actions to strengthen relationships and workplace collaboration
Partner with internal groups such as Labor, EEO & Workplace Culture, Business Ethics & Compliance, and the Ombudsman Office to align on conflict cases and priorities
Maintain and promote conflict management resources, tools, and communications on company intranet and internal channels

REQUIRED SKILLS:

Conflict Resolution
Employee Relations
Comfortable speaking with all levels of leaders/employees
Drafting/presenting training plans
Presenting to small and large groups virtually and in-person

SOFT SKILLS:

Strong Communicator
Excellent Listener
Confidentiality

Education or Certification Requirement:

Bachelors Degree Required, Masters Degree Preferred
Mediation Certification (no preference on specific cert)
ref: (372603)
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