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Customer Service Representative I job in Plant City, FL

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Plant City, FL CorTech LLC

Job Ref:  372469
Employer:  CorTech LLC
Job Type:  Contract
Salary and Benefits:  23.00/Per Hour
Remote:  No

Location

City:  Plant City, FL
Post Code:  33566
Map: 

Description

JobsRUs.com is seeking to hire a Customer Service Representative I for our client in Plant City, FL!
Benefits Available!
Weekly Pay!
$23.00/Hour

Shift Details
Day starts at : 08:00AM
Day Ends at : 05:00PM
Working days : Monday - Friday

JOB DESCRIPTION

Day-to-Day Job Duties:

This position supports the Market Manager and helps manage all aspects of exporting client products from the US to over 80 countries.
The main responsibilities will be

Order Processing & Data Entry:
Enter and manage export orders using the AS400 System (IFG will train the worker on)
Verify product allocations and coordinate shipments with internal departments

Customer & Internal Communication:
Respond to emails and coordinate with customers, Market Managers, and internal teams (logistics, merchandising, etc)
Ensure clear communication on order status, documentation shipment details.

Export Documentation & Compliance:
Prepare and request the necessary export certifications
Ensure compliance with country-specific export requirements and government regulations

Logistics Coordination:
Work closely with the logistics team to book shipments, track processes, and ensure accurate invoicing.
Support all internal processes from order creation through to shipment and invoicing.

0-3 Years of Experience
This is a Sales support position responsible for providing direct support to all assigned Marketing Managers
Responsibilities include answering all incoming concerns/needs from all customers, key pick-up requests, handling transportation/routing on delivery questions, providing customers with invoice copies, monitoring orders before cut- off, communicating regularly with the AE and customers.
Requirements include a high school diploma or equivalent, Strong telephone communication skills, ability to work in a fast pace environment, ability to sit and work at a P/C for extended periods and must be proficient in MS Office.
ref: (372469)
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