Technical Support- Medical Device Remediation job in San Diego
San Diego CorTech LLC
| Job Ref: | 371256 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 35-40/Per Hour |
| Remote: | No |
Location |
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| City: | San Diego |
| Post Code: | 92130 |
| Map: |
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Description |
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We are seeking a highly skilled Technical Support Specialist for our Field Action Remediation team. In this role, you will serve as the primary technical point of contact for executing critical software and firmware deployments across a global fleet of medical devices. You will ensure that lifesaving equipment is safely and accurately updated according to strict FDA regulatory standards. This role requires deep technical skills, excellent customer service abilities, and meticulous documentation practices.This is a remote role with overnight hours to support our customers based primarily in the US who require downtime to occur at night Must be able to work nights between ~9pm PT-5am PT. Max pay rate - $35 - $40/hr Medical, Dental, Vision, 401k. We are seeking a detail-oriented Field Action Remediation Specialist to implement remote software and firmware deployments, configure devices in RSS, and perform other remediation activities. This role requires deep technical skills, excellent customer service abilities, and meticulous documentation practices in an FDA-regulated environment. This is a remote role with overnight hours to support our customers based primarily in the US who require downtime to occur at night. Candidates should be comfortable working between 9PM - 5AM PST Minimal weekend/holiday work. Required Qualifications: ?High School Diploma (minimum education requirement) ?2-3 years of proven applied experience ?Computer Science, Technology, Healthcare-related education or equivalent work experience ?Deep technical orientation with experience deploying proprietary and standard applications ?Experience with Windows operating systems, Active Directory, and domain security ?Analytical skills for logical troubleshooting of technical problems ?Ability to work independently, manage multiple tasks, and prioritize effectively ?Problem solver comfortable working in a dynamic, fast paced environment ?Diligent with thorough follow-up capabilities ?Goal and action-oriented mentality Preferred Qualifications: ?3-5 years of service experience in troubleshooting and repair of electronic systems ?Knowledge of cloud computing, SQL, Windows-Unix/Linux environments ?Experience with remote access tools and SQL scripting ?Experience working in FDA-regulated environments BD04123JD | |
ref: (371256)
less than 2 minutes ago
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