IT Help Desk Technician job in Erlanger, KY
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Erlanger, KY CorTech LLC
| Job Ref: | 369991 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 30.00/Per Hour |
| Remote: | No |
Location |
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| City: | Erlanger, KY |
| Post Code: | 41018 |
| Map: |
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Description |
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JobsRUs.com. is seeking to hire a IT Help Desk Technician for our client in Erlanger, KY! Benefits Available! Weekly Pay! $30.00/Hour Shift Details: 1st Shift Day starts at : 08:00AM Day Ends at : 05:00PM Job Description: client is seeking a motivated and detail-oriented IT Technician to provide both on-site and remote technical support across our manufacturing facilities. This position offers hands-on experience in IT infrastructure, system maintenance, and end-user support within a fast-paced production environment. The ideal candidate will help ensure reliable system performance that directly supports day-to-day manufacturing and business operations. Key Responsibilities: Technical Support: Provide on-site and remote assistance to users; troubleshoot hardware, software, and network issues to minimize production downtime. System Maintenance: Install, configure, and update operating systems, business applications, and security software used in manufacturing and office environments. Hardware Setup: Prepare and deploy desktops, laptops, printers, scanners, and production-related equipment for new employees or system upgrades. Documentation: Maintain detailed records of support requests, resolutions, and system changes. User Training: Assist staff with basic IT procedures, equipment usage, and best practices. Security Support: Help manage software and system updates, password policies, and general cybersecurity awareness. Required Skills & Qualifications: Foundational understanding of computer systems, networks, and troubleshooting techniques. Experience providing both on-site and remote support preferred. Familiarity with Windows operating systems and standard business applications (Microsoft 365, Teams, etc.). Strong communication, organizational, and problem-solving skills with a customer-focused mindset. Ability to manage multiple priorities and work effectively in a manufacturing environment. Works well independently and collaboratively within a team. Education & Certifications: At least 1-2yrs Tier 1 support experience High school diploma or equivalent required. Certifications such as CompTIA A+ or Microsoft Fundamentals are preferred. | |
ref: (369991)
less than 2 minutes ago
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