Document Coordinator job in Stuart, FL
Stuart, FL CorTech LLC
| Job Ref: | 368966 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 14.50/Per Hour |
| Remote: | No |
Location |
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| City: | Stuart, FL |
| Post Code: | 34996 |
| Map: |
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Description |
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JobsRUs.com. is seeking to hire a Coord 1, Quality Document Sys Mgmt for our client in Stuart FL! Benefits Available! Weekly Pay! $14.50/Hour Shift Details: 1st Shift Start at: 08:00AM End at: 05:30PM Job Description: Must have csr test included Must-Have Skills: Excellent written and spoken communication, ability to follow written and spoken instructions. Nice-to-Have Skills (if any): Telephone soft skills, telephone sales or customer service background. As Document Coordinator, you will obtain the necessary documentation from physicians to substantiate a patient's need for medical supplies for submission to their insurance. Key responsibilities will include: Contacts physician office staff via phone, fax, and/or e-mails to obtain medical documentation Develops and maintains knowledge in Medical Supplies and/or Insurance Guidelines Able to identify and professionally resolve customer service- related issues Works in conjunction with Sales Operations to identify and support customer service related initiatives as defined by company goals and objectives Meets or exceeds daily, weekly, and monthly inbound or outbound call goals in conjunction with productivity measurements as communicated by direct supervisors Adheres to phone activity/compliance standards to include Medicare guidelines, HIPAA, ACW, and minimum call volumes Tracks daily production and submits daily sales logs to direct supervisor Ability to work within Special Projects, Progress Notes, and/or Service Ticket Team as business needs require About you: To be successful in this role, you require: Minimum High School Diploma or general education degree (GED)? Minimum 1 year call center or customer service experience. Medical Industry experience is preferred Ability to read, analyze, and interpret medical supply publications, technical procedures, and/or training tools, write internal and external business correspondence and effectively present information and respond to questions from management, team members, and/or customers Ability to apply intermediate math skills and calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages Ability to solve practical problems and deal with a variety of variables and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form Advanced analytical reasoning including the ability to forecast exponentials within workflow processes and reason against outside factors Knowledge of Microsoft Office Applications; Ability to utilize call center telecommunications software Shift requirement: Must be able to work late shift 9:30 AM- 5:30PM EST 1x a week; all other days, first shift, EST. BD04123JD | |
ref: (368966)
less than 2 minutes ago
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