Call Center Specialist job in Richmond, VA
Richmond, VA CorTech LLC
| Job Ref: | 368519 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 17.00/Per Hour |
| Remote: | No |
Location |
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| City: | Richmond, VA |
| Post Code: | 23233 |
| Map: |
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Description |
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JobsRUs.com. is seeking to hire a Call Center Specialist for our client in Richmond VA! Benefits Available! Weekly Pay! $17.00/Hour Shift Details : 1st Shift Day starts at : 08:00AM Day Ends at : 04:30PM DESCRIPTION: Answer inbound calls, make outbound calls, respond to customer inquiries in a timely manner Learn our portfolio of Energy Conservation programs Uncover customer needs and interests, help customers navigate through our portfolio of Energy Conservation programs to understand which may be most beneficial Discuss eligibility requirements as defined in the terms and conditions Partner with program teams to ensure timely resolution of customer inquiries Route customers to the appropriate Energy Conservation program Document customer interactions Other duties as assigned QUALIFICATIONS: Basic Qualifications: High School Degree or Equivalent Prior call center experience, prefer a minimum of 3 years prior experience in a call center environment Working knowledge of call center practices and technology Polished verbal communication skills Interpersonal skills, ability to quickly establish rapport with customers We value bilingual applicants (Spanish) Additional Qualifications: Schedule flexibility, evenings may be required occasionally in the future (until 8pm) Saturdays may be required in future (one Saturday a month) | |
ref: (368519)
93 days ago
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