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Call Center Specialist job in Richmond, VA

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Richmond, VA CorTech LLC

Job Ref:  367627
Employer:  CorTech LLC
Job Type:  Contract
Salary and Benefits:  17.00/Per Hour
Remote:  No

Location

City:  Richmond, VA
Post Code:  23233
Map: 

Description

JobsRUs.com. is seeking to hire a Call Center Specialist for our client in Richmond VA!
Benefits Available!
Weekly Pay!
$17.00/Hour

Shift Details: 1st Shift
Starts at : 8:30AM
Ends at : 05:00PM

DESCRIPTION:

RESPONSIBILITIES:

Answer inbound calls, make outbound calls, respond to customer inquiries in a timely manner
Learn our portfolio of Energy Conservation programs
Uncover customer needs and interests, help customers navigate through our portfolio of Energy Conservation programs to understand which may be most beneficial
Discuss eligibility requirements as defined in the terms and conditions
Partner with program teams to ensure timely resolution of customer inquiries
Route customers to the appropriate Energy Conservation program
Document customer interactions
Other duties as assigned

QUALIFICATIONS:

Basic Qualifications:
High School Degree or Equivalent
Prior call center experience, prefer a minimum of 3 years prior experience in a call center environment
Working knowledge of call center practices and technology
Polished verbal communication skills
Interpersonal skills, ability to quickly establish rapport with customers
We value bilingual applicants (Spanish)
ref: (367627)
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