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Sales Office Associate job in Cromwell, CT

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Cromwell, CT CorTech LLC

Job Ref:  361388
Employer:  CorTech LLC
Job Type:  Contract
Salary and Benefits:  34.00/Per Hour
Remote:  No

Location

City:  Cromwell, CT
Post Code:  06416
Map: 

Description

JobsRUs.com. is seeking to hire a Sales Office Associate for our client in Cromwell CT!
Benefits Available!
Weekly Pay!
$34.00/Hour

DESCRIPTION:

Key Areas of Accountability / Responsibility:
Ensure international/domestic customer orders, (EDI/Email), are processed accurately and in a timely manner to meet customer delivery requirements and to maintain highest possible customer scorecard rating for OTIF
Verify order information, including pricing, item quantities, out of stocks, item codes, case pack and shipping details
Resolve any order discrepancies or issues with customers or internal teams
Coordinate with the Fulfilment Center and Finance teams to ensure monthly gross target is met
Maintain/ensure accurate and up-to-date records of orders and customer information
Provide exceptional customer service to address customer inquiries and concerns
Communicate order status and updates to customers
Provide off hour support to Fulfilment Center as needed (end of month/quarter/year)
Handle return authorization issuance process for all customers
Coordinate certificate of insurance requests for all customers
Provide Trade Spend support. Working with the field, finance, and broker teams to process documents/deductions within the system.

Required level of experiences:
Ability to handle multiple priorities
Experience in ERP software is preferred
Strong attention to detail and accuracy
Excellent communication and interpersonal skills
Ability to work effectively in a fast-paced environment
Work well cross functionally
Have a proactive mind set
ref: (361388)
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