Customer Service Representative (Logistics) job in Torrance
Vacancy has expired
Torrance CorTech LLC
| Job Ref: | 360668 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 23-27/Per Hour |
| Remote: | No |
Location |
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| City: | Torrance |
| Post Code: | 90501 |
| Map: |
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Description |
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Title: Customer Service Representative (Logistics) Location: Torrance, CA Pay: $23-$27/HR (Pay scale is based on experience and education) Schedule: Monday-Friday 8am-5pm Benefits Available! Job Summary: This position is responsible for maintaining positive relationships with customers' representatives: ensuring customers' requirements are met as set forth by the Company. Essential Job Functions: -Maintains customer records by updating account information -Enters customer orders into the accounting system and maintains customer order spreadsheets -Verifies pricing of all new purchase orders -Verifies inventory against purchase orders -Review the production schedule to ensure order can be fulfilled -Review purchase orders and sales orders -Confirms orders with brokers and customer via fax, e-mail or phone -Corresponds with customer via phone, e-mail, internet, and written correspondence regarding the status of orders -Communicates within the company regarding customer orders and ship dates -Receives and processes Sample Requests including inter-company communication, preparing shipment and scheduling pick up -Assists QA with resolving claims or customer complaints and communicates resolution if appropriate -Oversees customer accounts, ensuring all processes are being attended to; including account status, product deliveries and customer records -Maintains a professional relationship, and assists as needed, with our broker network -Maintains broker network files -Assists the Transportation Scheduler when needed -Assists and trains new customer service representatives as needed - Works closely with the sales department; aids as needed -Interacts with the Accounting department to follow up on Accounts Receivable issues. Other duties as assigned Food Safety Requirements -All employees are required to immediately report and assist in the elimination or control of any food safety issues they observe to their supervisor -Follows, monitors and enforces all Good Manufacturing Practices (GMPs) and Pre-requisite programs Qualifications: -Associates degree or higher or a combination of education and experience -Three years of combined administrative experience, Sales, Customer Service, Inventory Control and/or Logistics experience, preferably in a food manufacturing environment -Language Requirement: Ability to effectively communicate and understand orally and in writing in English -Physical Requirement: Occasionally lift and/or carry up to 30lbs Supervisor: Upper Management FLSA Status: Non-Exempt | |
ref: (360668)
469 days ago
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