Customer Care job in Smyrna, TN
Vacancy has expired
Smyrna, TN CorTech LLC
| Job Ref: | 359116 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 28.00/Per Hour |
| Remote: | No |
Location |
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| City: | Smyrna, TN |
| Post Code: | 37167 |
| Map: |
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Description |
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JobsRUs.com. is seeking to hire a Customer Care for our client in Smyrna, TN! Benefits Available! Weekly Pay! $28.00/Hour Shift:8:00am to 5:00pm No Overtime Available Length of contract: Max 11 months In person interviews are preferred Start date ASAP Temporary only to start, potential for conversion, but no guarantee. What will you do? This position is responsible for all daily communication on projects to client internal Project Managers The daily sales interactions include project monitoring, managing internal VIP customers, coordinating logistics to and from the customer, final order processing, while maintaining positive and strong customer relationships Resolve customer complaints; consult with production, shipping, warehouse or common carrier personnel to trace missing or delayed shipments Analyzes and evaluates problems with communication and/or processes related to scheduling production orders through the plant and recommends solutions Provide customer resolution for complex installations restoring customer application and confidence in client product Ability to handle and process customer complaints and concerns in a professional manner Technical expertise, analysis, and reporting for customer complaints on products What qualifications will make you successful? The ideal candidate will possess excellent customer service skills with the ability to excel under high pressure and time sensitive situations You will need to be able to work independently as well as collaboratively with a small Customer Service department Strong Customer focus: demonstrated ability to develop and maintain positive customer relationships Capable of establishing own tasks list and work with little supervision and make independent decisions to meet customer deadlines Must have the desire and ability to learn products relevant to assigned customer base SAP experience Strong Excel proficiency, manage large quantities of data for analysis. Pivots, VLOOKUP and more needed daily. | |
ref: (359116)
524 days ago
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