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Customer Service Representative II job in North Little Rock

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North Little Rock CorTech LLC

Job Ref:  355114
Employer:  CorTech LLC
Job Type:  Contract
Salary and Benefits:  21.00-23.00/Per Hour
Remote:  No

Location

City:  North Little Rock
Post Code:  72117
Map: 

Description

Essential duties:
? Responsible for supporting the operation, including, but not limited to the following activities:
Processing Client Orders or Receipts, Order Confirmations, Carrier Communications and
Handling General Account Records.
?? Communicate professionally, effectively and promptly with customers by telephone or written
to provide information and support regarding the day to day business or whatever the inquiry
that may arise by either customer or staff.
?? Active participation in maintaining the data integrity of account information stored in the
Company internal systems.
?? Responsible for providing the departmental support functions on Client as assigned.
?? Utilize the facility Information Systems to perform tasks related to Client account, such as, but
not limited to: order entry, inventory inquiries, receipt processing
?? Must be able to utilize and accurately complete daily reports and worksheets as required by
both Client and Management.
? Ensuring accurate order entry and release of same information to staff as needed. Answer
customer billing questions.
? Keep records of customer interactions or transactions, recording details of inquiries,
complaints, or comments, as well as actions taken.
?? Contact customers to respond to inquiries or to notify them of their order status or any
adjustments.
?? Assist in accurately tracking Client activities and complete daily spreadsheets.
?? Confer with customers by telephone, email or in person to provide information about
products and services, shipping and receiving, to take orders or to obtain details of same.
?? Monthly billing responsibilities including close and enter charge codes for orders,
receivers/work orders
?? Prepare documents, such as work orders, bills of lading, shipping orders, commercial
invoices, master BOL?s, packing lists and barcode labels to route materials
? Must be able to effectively communicate with other Associates, Supervisors, Managers and
Senior Management.
? Other duties as assigned

JobsRUs.com is currently hiring a Customer Service Representative II for a temporary to permanent opportunity located in the city of North Little Rock, AR 72117. We offer weekly pay, benefits, and the opportunity to be permanently hired on by a new local company. For consideration please apply or send your resume to sburnett@jobsrus.com.
ref: (355114)
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