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Customer Service Representative I job in North Little Rock

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North Little Rock CorTech LLC

Job Ref:  355109
Employer:  CorTech LLC
Job Type:  Contract
Salary and Benefits:  20-21/Per Hour
Remote:  No

Location

City:  North Little Rock
Post Code:  72117
Map: 

Description

?Responsible for supporting the operation, including, but not limited to the
following activities:
?Processing Client Orders or Receipts, Order Confirmations, Carrier
Communications and Handling General Account Records.
? Communicate professionally, effectively and promptly with customers by
telephone or written to provide information and support regarding the day to
day business or whatever the inquiry that may arise by either customer or staff.
? Active participation in maintaining the data integrity of account information
stored in the Company internal systems.
? Responsible for providing the departmental support functions on Client as
assigned.
? Utilize the facility Information Systems to perform tasks related to Client account,
such as, but not limited to: order entry, inventory inquiries, receipt processing
? Must be able to utilize and accurately complete daily reports and worksheets as
required by both Client and Management.
? Ensuring accurate order entry and release of same information to staff as
needed. Answer customer billing questions.
? Keep records of customer interactions or transactions, recording details of
inquiries, complaints, or comments, as well as actions taken.
? Contact customers to respond to inquiries or to notify them of their order status
or any adjustments.
? Assist in accurately tracking Client activities and complete daily spreadsheets.
? Confer with customers by telephone, email or in person to provide information
about products and services, shipping and receiving, to take orders or to obtain
details of same.
? Monthly billing responsibilities including close and enter charge codes for orders, receivers/work orders
? Prepare documents, such as work orders, bills of lading, shipping orders, commercial invoices, master BOL?s, packing lists and barcode labels to route materials
? Must be able to effectively communicate with other Associates, Supervisors,
Managers and Senior Management.
? Other duties as assigned

JobsRUs.com is hiring for a temporary to permanent opportunity located in the city of North Little Rock, Arkansas 72117 Customer Service Representative I. We offer weekly pay, benefits, and the opportunity to be hired on a new local company permanently. For consideration please send your resume to sburnett@jobsrus.com and jortuno@jobsrus.com.
ref: (355109)
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