People Operations Service Center Associate job in Richardson, TX
Vacancy has expired
Richardson, TX CorTech LLC
| Job Ref: | 354152 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 26.00/Per Hour |
| Remote: | No |
Location |
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| City: | Richardson, TX |
| Post Code: | 75081 |
| Map: |
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Description |
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JobsRUs.com is seeking to hire a People Operations Service Associate for our client in Richardson, TX! Pay rate: 26.00 Assignment Duration: 6 Months Hours: M-F 8-5pm Remote/Hybrid/In-Person: Hybrid-2 Days per-week Resource's typical working day: ? Role Overview: Handles incoming telephone calls/emails by the service model. Responds to general inquiries concerning transition activities by establishing policies and procedures. Creates electronic records to capture customer interactions; provides quality service and resolves efficiently. May assist with HR Service Center projects, as needed, to support Payroll and other departments. ? Day to Day Responsibilities: The purpose of this position is to provide administrative support, handle incoming calls and email correspondence from employees and field Human Resource Managers regarding Payroll, Time & Labor, and company policy/procedures questions. Years of Experience needed: Minimum 3+ experience, in the HR industry or customer service/call center experience is required. If they do not come in with HR experience the team will provide an needed training Level of Education: H.S Diploma required; Bachelor's Degree is preferred Systems/Software proficiencies: Required: Microsoft Office suite i Preferred: ADP Certifications/Licenses: PHR certification preferred, but not required. Top Must have Skills: HIGH HIGH Call volume around 150 per day- 90% of the Day Intermediate skills with Microsoft Office Suite. Experience in PeopleSoft, and other internal web-based applications. Requires strong analytical and proofreading skills. Must be highly organized and able to prioritize competing duties. Call center experience and HR background the definition of customer service. | |
ref: (354152)
609 days ago
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