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Customer Service Support job in Tracy, CA

Vacancy has expired

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Tracy, CA CorTech LLC

Job Ref:  353662
Employer:  CorTech LLC
Job Type:  Contract
Salary and Benefits:  18.25/Per Hour
Remote:  No

Location

City:  Tracy, CA
Post Code:  95376
Map: 

Description

JobsRUs.com. is seeking to hire a Customer Service Support for our client in Tracy CA!
Weekly Pay!
$18.25/Hour

Shift Details: 8:00am to 5:00pm

Order non-inventory office and shipping supplies
Pay all non-inventory bills in Oracle
Audit Backend controls for month end shipping Satellite warehouses
Daily open order list to Satellite warehouses
Credits/RMAs (currently 18 days behind)
New/dormant customer setups
Customer maintenance (adding/editing customer locations/info in BAAN)
Freight claims processing (have not been able to file claims since May 2020)
Receivables:
Credit card payment processing for open terms customers
Trade management (170 open claims ? 49 over 90 days old)
Collections for unassigned credits (173 open, 49 over 180 days old) & chargebacks (43 open, 18 over 180 days old)
Receivables customer service (shipping/billing error claims investigation, document copies, etc.)
Individual commission report distribution
Backup for blocked order releases
Backup for credit card captures (billing after shipment)
Backup for daily sales reports
EDI processing

Need help within the Planning Department with the following:
Entering invoices in Oracle
Entering POs
Chasing down parts
Chasing down payment information for suppliers in Oracle
Keeping dates updated in Baan
Get quotes
Field CSR information requests
Expediting items from supplier
Tracking shipments
Setting up new parts
ref: (353662)
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