Tech Support Engineer OTDR job in Dulles, VA
Vacancy has expired
Dulles, VA CorTech LLC
| Job Ref: | 353473 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 41.48/Per Hour |
| Remote: | No |
Location |
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| City: | Dulles, VA |
| Post Code: | 20189 |
| Map: |
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Description |
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JobsRUs.com is seeking to hire a Technical Support Engineer in the Dulles area for our client! Benefits Available! Weekly Pay! $41.48/Hour This position involves extensive travel across the United States, with some months requiring up to 90% travel. The role centers on troubleshooting optical fiber sites and requires OTDR (Optical Time-Domain Reflectometer) experience. Desirable Skills: Testing Expertise: Knowledge of least wave testing/BERT testing. Quick Ramp-Up: Ability to hit the ground running or quickly ramp up. Certifications: Relevant certifications are a plus but not required. Software Proficiency: Experience working with desktop software programs, including MS Suite, Excel, Word, and Visio. Additional Notes: Travel Requirements: Extensive travel across the U.S., with the possibility of international travel to Canada and Mexico. Travel organized by region, typically one week at a time, with reimbursed expenses. Remote Work: When not in the field, candidates can work remotely from home. Interview Process: Two to three interviews, including sessions with the hiring manager and group interviews. Contract to Hire: Position initially on a contract basis with the potential for permanent employment. Fiber Splicing Experience: Candidates with experience in fiber splicing and fieldwork are preferred. Travel Logistics: Travel booked through the client vendor; some out-of-pocket expenses reimbursed. Local Travel: Driving within 60 miles considered local; personal vehicle needed. Work Hours: Willingness to work weekends and longer days on occasion; overtime compensated. Summary: The main function of the Technical Support Engineer is to provide technical support to customer technicians, who are diagnosing, troubleshooting, repairing, debugging and maintaining products. Job Responsibilities: . Report design, reliability, and maintenance problems or bugs to design engineers/software engineering. . Assist with customer installation and training. . Provide support to customer/users where the product is highly technical or sophisticated in nature. . Apply company policies and procedures to resolve routine issues. Skills: . Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. . Basic ability to work independently and manage one's time. . Basic knowledge of circuit boards, processors, electronic equipment and computer hardware and software. . Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software. Education/Experience: . 5+ years experience required. . Degree preferred but not required | |
ref: (353473)
632 days ago
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