Workplace Experience Coordinator job in Morris Plains, NJ
Vacancy has expired
Morris Plains, NJ CorTech LLC
| Job Ref: | 350917 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 23.00/Per Hour |
| Remote: | No |
Location |
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| City: | Morris Plains, NJ |
| Post Code: | 07950 |
| Map: |
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Description |
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JobsRUs.com is seeking to hire a Workplace Experience Coordinator for our client in Morris Plains, NJ! Pay rate: 23.00 Shift Times: M-F: 8-4:30/5PM (1 HOUR LUNCH-Mandatory) As the heart of the workplace, you will help foster a sense of community by putting the well-being of others at the forefront. As you collaborate with colleagues to create a culture of support, you will have countless opportunities to inspire moments of delight and pursue amazing outcomes each day. You can join a team that elevates the office experience by delivering world-class services that make coming to work better than it?s ever been. JOB SUMMARY The Workplace Experience Coordinator role is at the forefront of delivering a positive office experience as a cultural ambassador, community advocate and service leader. In this role, you would provide experience services and support to increase individual well-being, personal productivity, and organizational effectiveness. As part of a ?front-of-house? team, the Workplace Experience Coordinator is responsible for creating a supportive and comfortable atmosphere by welcoming visitors and supporting all employee-facing services. DUTIES & RESPONSIBILITIES Provides coordination and support for delivery of Workplace Services. Services include, but are not limited to: Concierge, Reception, Room Management, A/V support, Meeting & Event Management, meeting room supply equipment and food services, office supply management, Moves, Adds, Changes, Furniture and Cable Management, Space Reset, Greets employees and announces clients and visitors. Conducts guest registration through badging software in conjunction with the security team. Issues visitor passes and validate parking. Receives and directs incoming visitors to appropriate parties and or meeting rooms. Maintains awareness of the workspace. Completes daily tours of the office and submits janitorial and maintenance work orders as needed and/or communicate with appropriate partners to address issues. Responds to customers on behalf of other team members (e.g., Facilities or Janitorial Team). Escorts vendors performing repairs. Responds to customer requests and complaints promptly with accurate and thorough information according to the specific request. Assists with meeting room set ups, furniture reset, and delivering temporary equipment and supplies. May assist with temporary signage. Contact building management through telephone and/or building work order system for all building related issues. Monitor work orders and contact customer for additional information accordingly. Maintain communication with Facilities Manager to avoid escalations and surprises. Follows security and emergency procedures as defined for the property. Responds to emergency situations in a calm, efficient manner. Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures. Provides support for Experience Services team as directed, including expense management, meeting coordination, equipment care, and supply management. Ensures all billings for business services are invoiced and billed as required. Issue POs to vendors performing work in the office. Collaborates with vendor employees who provide services and goods. Delivers orientations, such as tours of facility, how to submit a workorder, where supplies are kept and ordering procedure, amenities, and software ordering. Provides overview of Host Experience service. May support coordination of moves, adds, and changes (MAC). Performs other duties as assigned. QUALIFICATIONS HS Diploma or GED required. 2+ years of front desk, concierge, customer service or other hospitality experience is preferred. Positive phone demeanor, superior written, verbal and non-verbal communication skills are essential. Exemplify strong organizational skills and attention to detail. Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Comfortable meeting and engaging with new people. Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help. Utilize a high level of attention to detail as well as strong interpersonal skills. Multi-tasking skills: must be able to do several things at once with occasional constant interruptions. Ability to prioritize is a must. Have a positive attitude and a strong sense of urgency in resolving any issues that may arise. Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages. Create and edit basic spreadsheets. Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills. Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools, such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications. Ability to work flexible work schedules based on office needs. Strong problem-solving skills. Highly adaptable and flexible. Ability to work independently with little supervision. Ability to work requiring significant daily walking or through other means of mobility within large office. Ability to work in a standing position for long periods of time. Ability to reach, bend, stoop, push and/or pull and occasionally lift up to 20 lbs. Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor. Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to: Safety 1. Complete at a satisfactory level all required and assigned HSE training. 2. Follow all activity policies and procedures, including all HSE related requirements at all times. 3. Participate in all HSE related programs & activities as required, including incident investigations, interviews, auditing, and assessment, etc. 4. Report any condition which you feel could result in an accident or injury and / or stop work if required. 5. Work with safety team on fire drills and building evacuation exercises. | |
ref: (350917)
782 days ago
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