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Front Desk Agent job in Madison, AL

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Madison, AL CorTech LLC

Job Ref:  348984
Employer:  CorTech LLC
Job Type:  Contract
Salary and Benefits:  14-15/Per Hour
Remote:  No

Location

City:  Madison, AL
Post Code:  35758
Map: 

Description

Position: Receptionist/Front Desk Agent
Pay: $14 for regular shifts and $15 for overnight shifts
Location: Madison, Alabama
Hours: 7am - 3pm

*THIS IS A PART TIME POSITION; YOU'LL BE WORKING 2-3 DAYS A WEEK*
*MUST BE FLEXIBLE TO WORK WEEKENDS*

Role Purpose

Be the welcoming face and key figure in providing a memorable experience for every guest. Handle a broad range of responsibilities, from check-in to check-out and everything in-between.

Key Accountabilities

- Be the warm, welcoming face for guests.
- Acknowledge club members and returning guests.
- Handle bookings, upsell, and offer value-added amenities.
- Administer all monetary transactions.
- Facilitate smooth check-ins and check-outs.
- Record and act on guest preferences and queries.
- Act as the go-to contact for all guest inquiries.
- Adhere to safety procedures and report incidents.
- Maintain a professional appearance.
- Stay informed on hotel events and activities.
- Assist colleagues in ad-hoc duties as required.

Key Skills & Experiences

- Excellent communication skills.
- Strong problem-solving abilities.
- Fluency in the local language and any additional languages is a plus.
- Literacy and tech-savviness.
- Flexibility for night, weekend, and holiday shifts.
- A minimum of one year in a front desk or guest service role.
- Physical capability for lifting, pushing, and pulling up to 50lbs.##


ref: (348984)
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