Service Engineer job in Elk Grove Village, IL
Elk Grove Village, IL CorTech LLC
| Job Ref: | 375504 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 41.61/Per Hour |
| Remote: | No |
Location |
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| City: | Elk Grove Village, IL |
| Post Code: | 60007 |
| Map: |
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Description |
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JobsRUs.com is seeking to hire a Service Engineer for our client in Elk Grove Village, IL! Benefits Available! Weekly Pay! $41.61/Hour Shift Details: Start Time : 08:00AM End Time : 05:00PM Working days : Monday - Friday JOB DESCRIPTION: Client Corporation is seeking an experienced On-Site Service Engineer (OSE) to provide hands-on support for enterprise data center servers and hardware environments, including next-generation AI infrastructure. This is a hands-on server hardware and break or fix role. The successful candidate will have direct experience diagnosing, repairing, replacing, and maintaining enterprise server hardware in a data center, field service, or customer-facing environment. Prior AI experience is not required. Strong experience with enterprise servers and data center hardware is the priority. What You?ll Do: Provide on-site technical support for Dell PowerEdge and other enterprise server hardware Diagnose and resolve server hardware failures and system issues to minimize customer downtime Perform hands-on hardware installation, removal, replacement, and repair, including: Memory or DIMMs CPUs or processors Power supplies Fans and cooling components Hard drives or SSDs RAID or HBA components NICs and other PCIe components GPUs and accelerator hardware Motherboards or system boards and other server components Perform rack-and-stack, server installation, cabling, component swaps, and hardware configuration Troubleshoot issues involving server hardware, BIOS or firmware, operating systems, and hardware diagnostics Perform firmware and BIOS updates and utilize server management tools such as Dell iDRAC or comparable platforms Execute both reactive break or fix and preventive maintenance following established procedures Troubleshoot and isolate hardware failures using documented diagnostic procedures and technical resources Work directly with customers and internal technical teams during service events to communicate status, troubleshoot issues, and drive resolution Accurately document service activities, hardware replacements, troubleshooting steps, and resolution details Escalate complex technical issues when appropriate Participate in on-call rotations and provide extended coverage as required What You Bring ? Required: 3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure Direct, hands-on experience physically working on server hardware ? installing, removing, diagnosing, repairing, or replacing server components Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID or HBA, NICs, fans or cooling systems, PCIe components, or GPUs Experience working with rack-mounted enterprise servers in a data center, field service, or customer environment Strong understanding of server hardware architecture and troubleshooting methodology Experience with hardware diagnostics, BIOS or firmware, and server management tools Familiarity with Linux or similar operating systems Strong troubleshooting and problem-solving skills with the ability to independently diagnose hardware issues Comfortable working independently in a customer-facing environment Ability to clearly communicate technical issues and resolutions to customers and internal teams Ability to lift up to 50 lbs., travel to customer sites, and support flexible or on-call schedules Preferred Qualifications: Experience supporting Dell PowerEdge servers Dell or other enterprise hardware certifications Experience with iDRAC, iLO, or comparable server management platforms Experience supporting GPU or AI server infrastructure Experience with data center operations, rack or stack, structured cabling, or server deployment Associate?s or Bachelor?s degree in IT, Computer Science, or a related field | |
ref: (375504)
92 days ago
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