Endpoint Management Engineer job in Atlanta, GA
Atlanta, GA CorTech LLC
| Job Ref: | 375460 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 54.00/Per Hour |
| Remote: | No |
Location |
|
| City: | Atlanta, GA |
| Post Code: | 30308 |
| Map: |
|
Description |
|
|
JobsRUs.com is seeking to hire an Endpoint Management Engineer for our client in Atlanta, GA! Benefits Available! Weekly Pay! Fully Onsite Position Pay Rate - $50-58/hr Job Description The Senior Endpoint Management Engineer is responsible for the configuration, maintenance, security, and technical support of enterprise endpoint platforms, with a primary focus on Mac environments. This role will administer and support Jamf, Apple Business Manager (ABM), Apple Enterprise Services, Microsoft Intune, and related security technologies. The position provides advanced troubleshooting, develops automated software deployments, supports endpoint security initiatives, and partners with technology teams to implement and improve enterprise services. The ideal candidate has strong experience managing Mac endpoints and MDM platforms, advanced scripting skills, and a solid understanding of endpoint security and identity management. Key Responsibilities Endpoint Management & Administration * Administer, configure, maintain, and support enterprise Mac endpoint environments. * Manage endpoint platforms including: * Jamf * Microsoft Intune * Apple Business Manager (ABM) * Apple Enterprise Services * Plan requirements for new and enhanced endpoint infrastructure services. * Build, configure, test, and deploy application packages for automated installation and self-service deployment. * Develop and test pilot versions of new or updated endpoint services before production implementation. * Review and manage **ServiceNow tickets** related to Jamf and Mac support, ensuring timely updates and resolution. * Provide senior-level technical troubleshooting and incident/problem resolution for endpoint platform services. Application Deployment & Automation * Develop automated software deployment packages for Mac endpoints. * Configure applications and services for self-service installation. * Use scripting and automation to improve endpoint management and operational efficiency. * Test new configurations and deployments before enterprise rollout. * Develop technical documentation and support procedures for the Global Help Desk. Endpoint Security * Manage and maintain endpoint security frameworks, policies, and practices. * Support security technologies integrated with desktop services, including: * Zscaler * Antivirus/endpoint protection solutions * Other endpoint security technologies * Balance security requirements with user experience and business needs. * Partner with security and technology teams to adjust endpoint policies when necessary. * Assist with the investigation and resolution of endpoint security incidents. * Ensure endpoint configurations align with organizational security standards and policies. Technical Support & Incident Management * Provide advanced technical support for complex endpoint incidents and problems. * Analyze and resolve issues involving Mac devices, applications, MDM configurations, and endpoint services. * Review incident trends and identify opportunities for preventative solutions. * Prioritize incidents and requests based on business impact and criticality. * Provide guidance to support teams and escalate complex issues when appropriate. Business & Technology Partnerships * Partner with clients, portfolio owners, and technology teams on enterprise technology initiatives. * Support the implementation of new technologies and endpoint services across business units. * Evaluate advanced technical requests and determine feasibility. * Provide recommendations and technical guidance based on business and technology requirements. * Participate in system architecture discussions and provide feedback on project scope, requirements, and timelines. Reporting & Documentation * Create and maintain technical documentation for endpoint services. * Develop support documentation and procedures for Global Help Desk teams. * Create endpoint management and security reports for stakeholders. * Maintain accurate records of configurations, processes, and solutions. * Communicate technical information clearly to both technical and non-technical stakeholders. Leadership & Continuous Learning * Stay current with emerging Mac, MDM, endpoint security, automation, and identity technologies. * Conduct research and participate in internal and external technical learning opportunities. * Share technical knowledge and best practices with team members. * Contribute to the improvement of endpoint management standards, processes, and solutions. Required Qualifications & Experience * 5+ years of experience administering Jamf, Microsoft Intune, or other MDM solutions for Mac endpoints. * Strong experience managing and supporting macOS enterprise environments. * Experience with Apple Business Manager (ABM) and Apple enterprise services. * 1+ year of experience with Identity and Access Management (IAM). * Advanced scripting experience using technologies such as: * Bash * Python * Other automation/scripting languages * Experience troubleshooting complex endpoint issues. * Experience responding to or supporting security incidents. * Experience with endpoint security technologies such as Zscaler, antivirus, or EDR solutions. * Experience with ServiceNow or a similar IT service management platform. * Strong understanding of software packaging, automated deployment, and self-service application delivery. * Ability to prioritize work based on business impact and criticality. Preferred Skills * Jamf Pro administration * Microsoft Intune * macOS administration * Apple Business Manager * Apple Enterprise Services * Mobile Device Management (MDM) * Identity & Access Management (IAM) * Bash scripting * Python scripting * Zscaler * Endpoint security * Antivirus/EDR * ServiceNow * Software packaging and deployment * Incident and problem management * Technical documentation * System architecture * IT infrastructure * Automation Key Competencies * Advanced troubleshooting and problem-solving * Strong analytical skills * Security-focused mindset * Ability to prioritize critical incidents * Strong written and verbal communication * Cross-functional collaboration * Technical documentation * Independent decision-making * Ability to manage multiple priorities * Continuous learning and adaptability | |
ref: (375460)
94 days ago
Back to search results