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Customer Order Management job in San Antonio, TX

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San Antonio, TX CorTech LLC

Job Ref:  375393
Employer:  CorTech LLC
Job Type:  Contract
Salary and Benefits:  25.00/Per Hour
Remote:  No

Location

City:  San Antonio, TX
Post Code:  78249
Map: 

Description

JobsRUs.com is seeking to hire a Customer Order Management for our client in San Antonio, TX!
Benefits Available!
Weekly Pay!
$33.37/Hour

Shift Details :
Start Time : 07:30AM
End Time : 04:30PM
Working days : Monday - Friday


JOB DESCRIPTION:

Reporting to the Supervisor, Order Management Execution, the Order Management Specialist is responsible for reviewing incoming electronic orders and making corrections as needed to enable the orders to flow through the order management process.
Meet or exceed internal and external customer expectations through effective use of order management skills and techniques and customer engagement.

Responsibilities:
Create requests in appropriate databases to support customer orders such as new customer account set up, Net pricing, etc.
Identify and coordinate resolution of any issues that may negatively affect customer satisfaction
Review orders received for accuracy and completeness, confirm and correct customer orders
Meet or exceed established order accuracy and turn around time standards
Handle all customer contacts in a professional and courteous manner
Compose accurate, prompt and appropriate replies to all customer contacts
Handle all complaints according to FDA regulations governing medical devices
Participate in other projects as required
Participate in and contribute to team meetings
Provide support to other team members as needed
Identify continuous improvement opportunities and provide feedback for process improvement
Work in any ERP system needed for customer orders

Experience:
1 + years of business related experience ? Required
2+ years of business related experience ? preferred

Competencies:
1+ years of SAP experience ? preferred
Microsoft Office experience ? preferred

EDUCATION:
High School Diploma or equivalent ? required
Associates or Bachelor?s Degree - preferred BD04123JD
ref: (375393)
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