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Chargeback Resolution Analyst job in Tempe, AZ

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Tempe, AZ CorTech LLC

Job Ref:  375138
Employer:  CorTech LLC
Job Type:  Contract
Salary and Benefits:  43.25/Per Hour
Remote:  No

Location

City:  Tempe, AZ
Post Code:  85281
Map: 

Description

JobsRUs.com is seeking to hire a Chargeback Resolution Analyst for our client in Tempe, AZ!

Benefits Available!
Weekly Pay!
Hybrid Position!

Pay Rate - $38.25-43.25/hr
1st Shift: Monday-Thursday, onsite. Fridays are remote.

Job Description
The Chargeback Resolution Analyst supports the review and resolution of chargeback claims, sales tracing discrepancies, and direct pricing claims. This role works with distributors, customers, and internal business partners to ensure claims are processed accurately and in compliance with established policies, procedures, and contractual requirements.

Key Responsibilities
Review, research, and resolve chargeback claims, sales tracing discrepancies, and direct pricing claims.
Validate claim data and investigate exceptions.
Communicate with customers, distributors, and internal stakeholders regarding claim status and resolution.
Maintain accurate claim documentation and records.
Generate reports and identify recurring issues or trends.
Utilize ERP systems, reporting tools, and Microsoft Office applications to support daily operations.
Meet established productivity, quality, and service level expectations.

Qualifications
Bachelor's degree required.
Minimum 3 year experience preferred in Commercial Contracting or Chargeback Operations preferably
Proficiency in Microsoft Excel, and other Microsoft Office applications.
Strong analytical, organizational, and problem-solving skills.
Experience with SAP, AS400, Vistex, Power BI, or similar systems is a plus.
Strong written and verbal communication skills.

Key Competencies
Attention to Detail
Analytical Thinking
Accountability
Customer Focus
Communication
Collaboration
Adaptability BD04123JD
ref: (375138)
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