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Telecom Specialist job in Tulsa, OK

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Tulsa, OK CorTech LLC

Job Ref:  374531
Employer:  CorTech LLC
Job Type:  Contract
Salary and Benefits:  34.48/Per Hour
Remote:  No

Location

City:  Tulsa, OK
Post Code:  74134
Map: 

Description

JobsRUs.com is seeking hire a Telecom Specialist for our client in Tulsa, OK!
Benefits Available!
Weekly Pay!
$34.48/Hour

Shift Details
Start Time : 08:00AM
End Time : 05:00PM

JOB DESCRIPTION:

Identify, evaluate, and prioritize user problems and complaints; create and assign problem tickets using Client ticketing system (Service-Now) by gathering information on user requirements to facilitate service, installation and equipment orders.
Perform necessary administrative work, update user profiles, databases and documentation
Process and fulfill service tickets for new phone requests, transfers, upgrades, and replacements.
Coordinate with vendors and internal teams to ensure timely delivery and activation of devices
Maintain accurate inventory records for all telecom equipment.
Make payments with purchasing card and manage team purchasing card expense report
Test new user-based hardware or software required to support telecom environment
Execute audits on telecom, network, and mobile services provided throughout the United States
Interface with On-site IT Support team and vendors when a problem requires escalation and bring continuous improvements of monthly reporting for mobility and other telecom costs including zero-usage reporting.

Skills:

Mobility management experience preferred
Technical understanding: Knowledge of basic telecommunication technologies such as 4G LTE, 5G, POTS, SIP, WAN and T1
Ability to plan, organize, and prioritize tasks and activities, required
Professional interpersonal verbal and written communication skills, required
Excellent problem-solving and decision-making skills
Skilled with MS Office Suite; Strong Excel (Analysis) and PowerPoint knowledge, preferred
Ability to work independently and with minimal direction, with a proactive approach to internal customers and suppliers

Education:
High School Diploma, or equivalent experience, required
Three (3) years of telecom and IT experience, preferred.
ref: (374531)
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